Last updated: May 2025
Allcare Design/Build, Inc. ("Allcare," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website allcaredesignbuild.com or contact us for services.
1. Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, phone number, and mailing address when you submit a form or request a consultation.
- Project Information: Details about your home improvement project, property address, and project preferences.
- Communications: Records of correspondence if you contact us by email, phone, or through our website.
- Usage Data: Browser type, IP address, pages visited, and time spent on our website (collected automatically via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide free consultations or project estimates
- Schedule and manage construction and remodeling projects
- Send appointment reminders, project updates, and follow-up communications
- Send promotional offers and company news (you may opt out at any time)
- Improve our website and customer experience
- Comply with legal obligations
3. SMS / Text Message Communications
By providing your phone number and submitting a form on our website, you consent to receive text messages (SMS) from Allcare Design/Build, Inc. regarding your inquiry, project estimates, appointment scheduling, and promotional offers. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at info@allcaredesignbuild.com. We do not sell or share your phone number with third parties for their marketing purposes.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted vendors who assist us in operating our website, conducting business, or servicing you (e.g., CRM platforms, scheduling tools) — subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of the site may not function properly without cookies.
6. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights and Choices
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time by replying STOP to SMS messages or clicking "unsubscribe" in emails
To exercise any of these rights, contact us at info@allcaredesignbuild.com or call (619) 432-6654.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Allcare Design/Build, Inc.
- San Diego, California
- Phone: (619) 432-6654
- Email: info@allcaredesignbuild.com
- Website: allcaredesignbuild.com